FAQ
Your questions answered.
Do I need a gym membership?
No, you do not need to be a member of the gym to use our facilities. We are open to everyone. You can book a session at - bookings.coldhutrecovery.co.uk
What should I bring?
Bring 2 towles, one for sitting on in the sauna and one for drying off, swimwear, your phone for content, and optionally, a companion. We suggest men bring an extra pair of socks if you plan on using the ice bath and then taking photos.
How long should I stay in the ice bath?
This depends on your experience level; start with a time that feels comfortable for you. Aiming for 1 minute on your first try is a great start. Learn more in our free recovery planner.
What should I do first, Ice bath or Sauna?
We suggest using the sauna first and then finishing with the ice bath. For more information on timings and use cases, please use our free recovery planner.
How do I get in?
After booking a session through our web app, you can check in up to 5 minutes before your session. Once checked in, you will receive a code; use this code on the keypad to gain entry.
What if my PIN does not work?
In the unlikely case that your pin doesn't work, please call our support line, which is open 7 days a week from 9AM to 5PM. If it's outside these hours, please leave us a message via email info@coldhutrecovery.com and we will investigate and issue a refund if necessary. You may also contact the gym associated with your location.
Do you offer memberships?
Yes, we offer multiple different memberships depending on location and any active promotions.
